Privacy Policy – 77pk Online Casino Pakistan

1. Introduction

This Privacy Policy describes how 77pk ("we", "us", "our") collects, uses, stores and shares information about you when you access or use the 77pk online gaming platform at 77pk.fun and the 77pk mobile application (collectively, "the Platform").

By registering an account, logging in or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use the Platform.

This policy should be read alongside our Terms and Conditions. We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date. We recommend checking this page periodically, particularly if you have not visited it for a while.

2. Information We Collect

77pk collects personal information in several ways depending on how you interact with the Platform. The categories of information we collect are set out below.

2.1 Information You Provide Directly

When you register an account or update your profile, we collect:

• Full name as it appears on your identity documents
• Date of birth (for age verification — you must be 18 or older)
• Email address and mobile number
• CNIC number (Computerised National Identity Card) where required for identity verification
• Payment account details — such as your JazzCash or Easypaisa mobile number, Raast ID or bank account number — used to process deposits and withdrawals in PKR
• Any additional documents you submit for identity or address verification

2.2 Information Collected Automatically

When you use the Platform, certain technical information is collected automatically, including:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session start and end times
• Pages visited, games played and betting activity on the Platform
• Deposit and withdrawal transaction records
• Cookies and similar tracking technologies (see Section 7 for full details)

2.3 Information from Payment Providers

When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or Bank Transfer, the relevant payment provider may share transaction confirmation details with us. We use this information solely to credit or debit your 77pk account balance and to maintain accurate financial records.

Data Category	Examples	Why We Collect It
Identity Data	Name, CNIC, date of birth	Account registration and age/identity verification
Contact Data	Email, mobile number	Account communications, support, notifications
Financial Data	JazzCash/Easypaisa number, bank account	Processing PKR deposits and withdrawals
Technical Data	IP address, device, browser	Security, fraud prevention, platform improvement
Gaming Data	Bets placed, games played, session times	Account records, responsible gaming tools, support
Cookie Data	Session tokens, preferences	Keeping you logged in, platform functionality

3. How We Use Your Information

We use the personal information we collect only for legitimate purposes directly related to operating the 77pk platform and serving our players. Specifically, we use your data to:

• Create and manage your account — including verifying your identity and age at registration and throughout your use of the platform
• Process transactions — depositing and withdrawing funds in PKR via JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment methods
• Provide customer support — responding to queries and resolving issues you raise via email or through the platform
• Send account-related communications — transactional emails such as deposit confirmations, withdrawal status updates and security alerts
• Send promotional communications — bonus offers, platform updates and promotions, where you have not opted out of marketing communications
• Detect and prevent fraud and abuse — including identifying duplicate accounts, suspicious betting patterns and unauthorised account access
• Comply with responsible gaming obligations — supporting deposit limit tools, session time reminders and self-exclusion requests
• Improve the platform — analysing aggregated, anonymised usage data to understand how players use the platform and where improvements can be made

4. Who We Share Your Information With

77pk does not sell or rent your personal data to any third party. We share your information only in the following limited circumstances:

4.1 Payment Providers

To process your deposits and withdrawals in PKR, we share the minimum necessary information with your chosen payment provider — JazzCash, Easypaisa, Raast or your bank. Each payment provider operates under its own privacy policy and handles your financial data according to its own security standards.

4.2 Game and Technology Providers

The casino games, live casino titles and fish games available on the 77pk platform are provided by third-party game studios and technology partners. These providers may receive technical session data (not your full personal profile) in order to deliver and display games correctly within the platform.

4.3 Security and Fraud Prevention

We may use third-party fraud detection and security services to help identify suspicious account activity, prevent money laundering and protect the platform from abuse. These services process technical data such as device fingerprints and IP addresses.

4.4 Legal Requirements

We may disclose your personal information if required to do so by applicable law, court order or in response to a legitimate request from a law enforcement or regulatory authority. We will only disclose the minimum information required to comply with such a request.

4.5 Business Transfers

In the event that 77pk's business is sold or transferred, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such transfer and the new entity will be required to handle your data under the same privacy standards described in this policy.

5. How Long We Keep Your Data

77pk retains your personal data for as long as your account is active and for a period after account closure as required to fulfil our legal and financial record-keeping obligations. In practice:

• Active account data is retained for the duration of your account and for at least five years after account closure to comply with financial record-keeping requirements
• Transaction records (deposits, withdrawals, bets placed) are retained for a minimum of five years from the date of each transaction
• Identity verification documents are retained for a minimum of five years after account closure
• Marketing preferences and communication history are retained for as long as your account is active or until you opt out, whichever comes first
• Technical logs (IP addresses, session data) are retained for up to 12 months and then deleted or anonymised

When data is no longer required and the applicable retention period has passed, it is securely deleted or permanently anonymised so that it can no longer be associated with you.

6. How We Protect Your Data

77pk takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These include:

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive data at rest, including financial information and identity documents
• Access controls that limit which staff members can view personal account data, on a need-to-know basis
• Regular security reviews and monitoring for unusual access patterns
• Two-factor authentication options for player accounts

While we take every reasonable step to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password for your 77pk account and do not share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support at [email protected] immediately.

7. Cookies and Tracking

77pk uses cookies and similar technologies on the platform and website. Cookies are small data files stored on your device that help the platform function correctly and allow us to understand how players are using it.

7.1 Essential Cookies

These cookies are strictly necessary for the platform to operate. They keep you logged in during your session, remember your language and display preferences, and maintain the security of your session. The platform cannot function correctly without these cookies. They do not track you across other websites and do not store any personally identifiable information beyond what is needed to maintain your session.

7.2 Analytics Cookies

We use analytics tools to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most, how long sessions last and where players encounter issues. This data helps us identify areas for improvement. Analytics data is not linked to your personal account profile.

7.3 Preference Cookies

These cookies remember settings you have chosen on the platform — such as your preferred game category or display settings — so you do not have to reset them every time you log in.

7.4 Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies entirely. Please be aware that disabling essential cookies will affect the functionality of the 77pk platform and you may not be able to log in or use certain features correctly. Blocking analytics or preference cookies will not affect your ability to place bets or make deposits and withdrawals.

8. Your Data Rights

As a registered player on 77pk, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered email address and a description of your request.

We aim to respond to all data rights requests within 30 days. In complex cases we may require additional time and will notify you if this is the case. We may need to verify your identity before processing a request to ensure we are only disclosing or modifying data to the account holder.

9. Marketing Communications

If you have not opted out of marketing communications during registration, 77pk may send you emails or platform notifications about bonuses, promotions, new games and platform features. Examples include welcome bonus offers, cricket betting promotions during PSL and T20 seasons, and new live casino game launches.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any marketing email
• Updating your communication preferences in your account settings
• Contacting support at [email protected] and requesting to be removed from marketing lists

Opting out of marketing communications does not affect transactional communications — you will continue to receive emails about your deposits, withdrawals, account security and other matters directly related to your account.

10. Minors and Age Verification

The 77pk platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted at registration and may be repeated at any point during your use of the platform. If we become aware that a minor has registered an account, that account will be closed immediately and any funds will be returned to the verified payment method used during registration. If you believe a minor has accessed the platform using false details, please contact us immediately at [email protected].

11. Third-Party Links and Services

The 77pk platform may contain references to third-party payment services such as JazzCash, Easypaisa and Raast. These services operate under their own privacy policies, which are separate from this policy. 77pk is not responsible for the privacy practices of any third-party service. We recommend reviewing the privacy policy of any third-party service you use in connection with your 77pk account.

12. Changes to This Privacy Policy

77pk may update this Privacy Policy at any time. The current version is always available at 77pk.fun/privacy-policy. When material changes are made, we will notify registered players by email or via an on-platform notification. The date shown at the top of this page reflects when the policy was last revised. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

13. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how your personal data is handled, please contact the 77pk support team:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related queries within two business days.

For information about your account, transactions or responsible gaming tools, you can also visit our FAQ page or the Responsible Gaming page.